Payment & Billing Policy


Last Updated: December 22, 2025

This Payment & Billing Policy explains how payments are processed on our website and outlines our billing terms. By placing an order on our website, you agree to and accept this Payment & Billing Policy along with our other policies.

Accepted Payment Methods

We offer multiple secure payment options for your convenience. You may complete your purchase using any of the following methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express)
  • Apple Pay
  • Zelle

All payments are processed through secure third-party payment gateways integrated with our Shopify store.

Payment Timing & Order Confirmation

  • Full payment is required before your order is processed or shipped.
  • After placing an order, you will receive a “Pay Now” option to complete your payment.
  • Orders that are not paid within the specified timeline will be automatically cancelled.
  • We do not begin order fulfillment until payment has been successfully received.

Currency & Pricing

  • All prices listed on our website are in U.S. Dollars (USD).
  • Payments must be made in USD.
  • If you use a card or payment method operating in another currency, your bank or payment provider may apply currency conversion fees. These fees are not controlled or reimbursed by us.

Taxes

All applicable sales taxes are already included in the listed product prices. No additional sales tax will be added at checkout unless required by law.

Failed or Incomplete Payments

  • If a payment attempt fails or is not completed, the order will not be processed.
  • If a payment amount is deducted but the transaction fails, the amount will be returned to the original payment method within seven (7) working days, depending on your bank or payment provider.
  • We are not responsible for delays caused by banks or third-party payment processors.

Billing Information Accuracy

Customers are responsible for ensuring that all billing and payment information is accurate and matches the details associated with their payment method. Orders may be delayed, declined, or cancelled if incorrect or mismatched billing information is provided.

Refunds & Returns

  • We offer a 30-day Return and Refund Policy.
  • Approved refunds will be issued only to the original payment method used at checkout.
  • Refund processing times may vary depending on the payment provider.
  • If you receive a damaged or incorrect product, you must notify us within 24 to 48 hours of delivery.

For full details, please review our Return & Refund Policy.

Disputes & Chargebacks

Before opening a dispute, chargeback, or payment claim with your bank or payment provider, we encourage you to review our Return & Refund Policy and contact our support team for assistance.

Product Use Disclaimer

All products sold on this website are intended for research purposes only. They are not intended for human or animal consumption, and no medical, therapeutic, or diagnostic claims are made. Customers are responsible for ensuring compliance with all applicable local, state, and federal laws regarding the purchase and use of our products.

Business Information & Contact Details

This website is owned and operated by Bluum LLC.

Business Address:

15204 Barrie Dr. Austin TX 78734
United States

Email: hello@bluumpeptides.com

Phone: +1 512-903-2399

Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (GMT-6)